What ‘State-of-the-Art’ Means at Opti-tech
Our certified service guarantee includes all our microscopy and digital imaging solutions, but here’s an example of how we apply our knowledge and experience to a microscope.
Service for Microscopes
All microscopes are issued a serial number. This number provides us with a record of all components to the microscope as well as a history of all service work completed. With this system, we can provide:
- Correct parts
- Replacement Bulbs
- Upgrades
- Possible identification of problems over the phone
- More efficient service follow-up
- Effective cost management
Along with the serial number, a service sticker is affixed to each instrument identifying the date of service, recommended date of next service, calibration code, instrument serial number and the technician who completed the work.
- – All stickers are clean room compatible
- – All work is guaranteed against any workmanship imperfections
- – All work is performed by Factory Trained Technicians with 78 combined years of experience
- – All service work is done to Factory Specifications
- – Calibrations can be done to ISO or Military Specifications
- – Calibration certificates and reports can be generated on site.
- – Microscope loaners can be issued to reduce down time.
- – Emergency Service is available (same day or next day in the Golden Horseshoe Area)
- – On-site warranty repairs (some restrictions apply)
- – Free consultation services always available