What ‘State-of-the-Art’ Means at Opti-tech

Our certified service guarantee includes all our microscopy and digital imaging solutions, but here’s an example of how we apply our knowledge and experience to a microscope.

Service for Microscopes

All microscopes are issued a serial number. This number provides us with a record of all components to the microscope as well as a history of all service work completed. With this system, we can provide:

• Correct parts
• Replacement Bulbs
• Upgrades
• Possible identification of problems over the phone
• More efficient service follow-up
• Effective cost management

Along with the serial number, a service sticker is affixed to each instrument identifying the date of service, recommended date of next service, calibration code, instrument serial number and the technician who completed the work.

• – All stickers are clean room compatible
• – All work is guaranteed against any workmanship imperfections
• – All work is performed by Factory Trained Technicians with 78 combined years of experience
• – All service work is done to Factory Specifications
• – Calibrations can be done to ISO or Military Specifications
• – Calibration certificates and reports can be generated on site.
• – Microscope loaners can be issued to reduce down time.
• – Emergency Service is available (same day or next day in the Golden Horseshoe Area)
• – On-site warranty repairs (some restrictions apply)
• – Free consultation services always available