Professional Certified Service & Calibration

Our commitment to you:

  • Fastest possible turnaround
  • First-time fix to get you up and running

In short, we stand behind our products with extraordinary service to ensure that you have maximum uptime to focus on your analysis, not on your equipment.

Our Service department provides up-to-date, state of the art services. We specialize in giving our customers the best possible service for their instruments. A skilled staff of factory-trained technicians will help you safeguard your investment by providing quality service and refurbishment on-site or at our service facility. We provide complete instrument service whether it is for preventative maintenance, major repairs, local warranty support, traceable calibration, product set up or instrument training.

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Have any questions?

info@opti-tech.ca

905-239-9987

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What ‘State-of-the-Art’ Means at Opti-tech

Our certified service guarantee includes all our microscopy and digital imaging solutions, but here’s an example of how we apply our knowledge and experience to a microscope.

Service for Microscopes

All microscopes are issued a serial number. This number provides us with a record of all components to the microscope as well as a history of all service work completed. With this system, we can provide:

  • Correct parts
  • Replacement Bulbs
  • Upgrades
  • Possible identification of problems over the phone
  • More efficient service follow-up
  • Effective cost management

Along with the serial number, a service sticker is affixed to each instrument identifying the date of service, recommended date of next service, calibration code, instrument serial number and the technician who completed the work.

  • All stickers are clean room compatible
  • All work is guaranteed against any workmanship imperfections
  • All work is performed by Factory Trained Technicians with 78 combined years of experience
  • All service work is done to Factory Specifications
  • Calibrations can be done to ISO or Military Specifications
  • Calibration certificates and reports can be generated on site.
  • Microscope loaners can be issued to reduce down time.
  • Emergency Service is available (same day or next day in the Golden Horseshoe Area)
  • On-site warranty repairs (some restrictions apply)
  • Free consultation services always available