Preventative Maintenance

Extend the Lifespan of Your Instruments

If your microscope or other scientific instrument is serviced regularly, it has a much better opportunity to remain in optimal condition and continue to deliver excellent results. Our certified preventative maintenance service is available for on-demand repairs or as a full-service contract. We will work with you to create a maintenance strategy that is customized to your needs.

Our Preventative Maintenance/Service can include:

  • Pre-cleaning evaluation and inspection
  • Major strip down of instrument
  • Cleaning and minor alignment of optical components
  • Lubrication, adjustment and alignment of mechanical components
  • Calibration check where necessary
  • Minor repairs where necessary
  • Affix Service Label (see below #1 for detailed label information) with service date and due date for next service,
  • Affix Serial Number Label (see below #2 for detailed label information) and create Technical Service Report
  • Post evaluation and inspection with any deficiencies or major repairs documented and explained to the client

 

  1. The Service Label tagged to each instrument identifies the date of service, next recommended date of service due, calibration code, instrument serial number and the Technician who completed work. Note: All stickers are clean room compatible.
  2. The Serial Number Label tagged to each instrument enables quick reference to a full record of all components and work completed to that Microscope. This information is recorded in a main database so that we have a complete record and history on each individual instrument. This gives us the ability to supply correct parts, replacement lamps, upgrades and possibly identify problems and solve them over the phone with much greater speed, efficiency and at the same time, keeping costs down. Note: All stickers are clean room compatible.

Major Repairs

Get Back to Work Faster

Our certified repair service is available to you should anything go wrong with your instruments, whether you have a service contract with us or not. Our priority is getting you up and running again.

Emergency service available upon request, estimates given before work is performed.

Our Major Repair Service can include:

  • Mechanical issues
  • Optical issues
  • Electronic issues

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905-239-9987

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What ‘State-of-the-Art’ Means at Opti-tech

Our certified service guarantee includes all our microscopy and digital imaging solutions, but here’s an example of how we apply our knowledge and experience to a microscope.

Service for Microscopes

All microscopes are issued a serial number. This number provides us with a record of all components to the microscope as well as a history of all service work completed. With this system, we can provide:

  • Correct parts
  • Replacement Bulbs
  • Upgrades
  • Possible identification of problems over the phone
  • More efficient service follow-up
  • Effective cost management

Along with the serial number, a service sticker is affixed to each instrument identifying the date of service, recommended date of next service, calibration code, instrument serial number and the technician who completed the work.

  • All stickers are clean room compatible
  • All work is guaranteed against any workmanship imperfections
  • All work is performed by Factory Trained Technicians with 78 combined years of experience
  • All service work is done to Factory Specifications
  • Calibrations can be done to ISO or Military Specifications
  • Calibration certificates and reports can be generated on site.
  • Microscope loaners can be issued to reduce down time.
  • Emergency Service is available (same day or next day in the Golden Horseshoe Area)
  • On-site warranty repairs (some restrictions apply)
  • Free consultation services always available